Privacy Policy

This Privacy Policy explains how Luxerix Designs (“we”, “us”, “our”) collects, uses, and protects your personal information when you contact us through our Gmail account or purchase our watches. By communicating with us or buying from us, you agree to this Privacy Policy.

1. Changes to This Policy

We may update this Privacy Policy at any time to reflect changes in how we handle information or sell our watches. When we update it, we will change the “Last Updated” date.

2. Information We Collect

Information You Provide

We collect the information you share with us directly, such as:

Your name, email, phone number, and address
Order and payment details when buying a watch
Messages you send to us through Gmail
Review, loyalty, or referral information

Information Collected Automatically

If you visit any links or pages connected to our store platform, certain technical details may be collected such as:

Device and browser details
IP address
Interaction data (clicks, views, etc.)

Information From Third Parties

We may also receive information from:

Shopify (if you order through their platform)
Payment processors
Shipping partners
Advertising and analytics tools

3. How We Use Your Information

To Provide and Deliver Watches

We use your information to:

Process your watch orders
Ship your products
Handle returns or exchanges
Send order or delivery updates
Improve your shopping experience

Marketing

We may email you promotions or updates about our watches.
You may unsubscribe anytime.

Fraud Prevention & Security

We use your information to protect our business, prevent fraud, and ensure safe transactions.

Customer Support

If you email us at Gmail, we use your information to respond and assist you.

4. Cookies

If you access any online pages linked to your orders, cookies may be used to remember preferences and analyze activity. Blocking cookies may affect functionality.

5. How We Share Your Information

We may share your information with:

Shipping and delivery partners
Payment processors
Technical and analytics partners
Marketing partners
Anyone you authorize us to share information with

We may also share information if required by law or as part of a business transaction.

We do not share sensitive information without your consent.

6. Children’s Data

We do not knowingly collect information from children. If a child has shared information with us, contact us so we can remove it.

7. Security & Data Retention

We take reasonable steps to protect your data, but no system is completely secure.
We keep your information only as long as needed for business, legal, or security reasons.